Terms and Conditions

Return Policy

If you are not completely satisfied with your purchase you may return the item within 14 days of receiving it for exchange or credit only. Item must be in it’s original packaging and in perfect, unused condition. 

All returns past 14 days will not be accepted and will become a FINAL SALE.

For exchanges, please send an email to info@sorrywerestoned.com  

You will be responsible for the postage of returning the merchandise to us. These shipping charges are not refundable.  Please allow 7-10 days for your credit card to be credited.

Your refund will be provided in the form of the tender in which your purchase was originally made. 

Damaged or Merchandise Inaccuracy

Any items that were defective or the merchandise you received was incorrect from your original invoice may be exchanged or refunded.  Make sure you correctly fill out your return form and explain briefly why you are returning the merchandise. Your shipping cost will be reimbursed to your credit card and we will gladly replace your merchandise or give you a refund. Of course, the shipping costs to send back your correct order will be on us!  

We recommend using USPS Priority when returning your items and make sure to retain a tracking confirmation number.  

Return & Exchange

We will only exchange different sizes for the same item and color. Please indicate on the return form by writing, which item is to be exchanged. Once Sorry We're Stoned receives your return back for an exchange we will check our inventory to fulfill the exchange request.  If your item is sold out, your exchange will become a return and we will provide a refund in the form of the tender in which your purchase was originally made.

Undeliverable Orders / Corrections to Shipping

Sorry We're Stoned will impose a shipping fee for any undeliverable order or corrections to shipping addresses caused by customer error. Undeliverable orders include not being able to sign for an order that comes by our shipper, misspelled shipping addresses, or any fault of the customer causing the Sorry We're Stoned shipper not being able to complete the delivery of the order.

NOTE: We recommend using a tracking method when shipping back merchandise.

If you have any questions or comments please contact us at Info@Sorrywerestoned.com